|Shipping Days||Shipping Days|
Saturday delivery is available for an additional charge.
Service to Alaska is now available from Arthur Avenue. Service to Hawaii and outside the U.S. currently not available.
Orders are shipped on Monday through Friday, except holidays. Orders placed by Noon (ET) can be shipped the following day. The max allowable transit time for all products is 1 day. Perishable items cannot be shipped over a weekend and cannot be delivered on Sunday or Monday.
Weather and unforeseen circumstances can delay your shipment. We strongly recommend that you schedule your order to arrive at least 1 business day before your desired usage date to allow for any delays.
The following shipping options are available depending upon the delivery date selected and reflect the max allowable transit time of one day:
Ground Shipping (1 Day) - If a customer’s shipping address is reachable via UPS Ground service within 1 day, they will be presented with $9.95 Flat-Rate Shipping upon checkout. Orders will be delivered via UPS Ground service on or before the selected arrival date, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
UPS Next Day Air Saver - Your package will be delivered by the end of the next business day after it has been shipped. Delivery time can vary based on area, but can be as late as 8:00 p.m. to residences and 5:00 p.m. to businesses. The flat-rate for Next Day Air Saver is $39.95.
UPS Next Day Air (AM Delivery) - Your package will be delivered the next morning after it has shipped, by 12 Noon to most addresses. The flat rate for Next Day Air is $44.95.
Saturday Delivery - Saturday delivery is available via UPS Next Day Air service for an additional charge of $20 per package (for a total of $64.95). Deliveries are made between 9:30 AM and 11:30 AM, depending upon delivery address.
Once your order has shipped, you will receive a ship notification email with a tracking number for each package in your order. When your order has been delivered, you will also receive a delivery notification email.
For complete shipping details we encourage you to visit our General Shipping and Packaging Information page.
All food from Arthur Avenue is shipped in extra thick recyclable foam containers with sufficient coolant to assure it arrives in excellent condition within the max allowable transit time of 1 day.
All orders are shipped signature release. This means UPS will leave the package at the doorstep, front desk or gate associated with the shipping address without requiring a signature upon delivery. It is the customer's responsibility to ensure that the contents of the package are stored in a freezer or refrigerator promptly after delivery. FoodyDirect cannot be responsible for orders with incomplete or invalid addresses, or that are sent to recipients who are not available to store the contents of the order on the day of arrival. UPS cannot deliver to a P.O. box.
All food from Arthur Avenue should be removed from the shipping box and stored in a refrigerator immediately upon arrival.
Panini Sandwiches are best enjoyed the day they arrive.
Parmigiano's, Lasagne's and Lobster Fra Diavolo should be enjoyed within two days, or can be stored frozen for up to 3 months.
Meats and Cheeses are best enjoyed within 7 days of arrival; Fresh Mozzarella and Smoked Mozzarella should be enjoyed within 2-3 days.
Roasted Vegetables from Tutto Verde or Antipasto are best enjoyed within 3 days.
All orders ship Mon thru Fri via UPS Next Day Air Saver. The cutoff time for next day shipment of your order is 5:00 PM (ET).
All food from Arthur Avenue Italian Deli should be removed from the shipping box and refrigerated immediately upon delivery. Sandwiches, Parm Heaven, Tutto Verde and Fresh Mozzarella should be enjoyed within 2 to 3 days after delivery. Meats and all other cheeses should be enjoyed within 5 to 7 days after delivery.