|Shipping Days||Shipping Days|
Saturday delivery is available for an additional charge.
Service to Alaska is now available from Eileen's. Service to Hawaii and outside the U.S. currently not available.
Orders are shipped on Monday through Friday, except holidays. Orders placed before 3:00 PM (ET) Monday through Thursday can be shipped that day. Perishable items cannot be shipped over a weekend and cannot be delivered on Sunday or Monday.
Weather and unforeseen circumstances can delay your shipment. We strongly recommend that you schedule your order to arrive at least 1 business day before your desired usage date to allow for any delays.
The following shipping options are available depending upon the delivery date selected:
Ground Shipping (Overnight) - If a customer’s shipping address is reachable overnight via UPS Ground service, they will be presented with a $9.95 Flat-Rate Shipping upon checkout. Orders will be delivered via UPS Ground service on the selected arrival date, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
UPS Next Day Air Saver - If the shipping address is not reachable overnight via UPS Ground service, the customer will be presented with $29.95 Flat-Rate Shipping upon checkout. The order will be shipped via UPS Next Day Air and will be delivered the following morning after it ships, in most cases by noon.
UPS Next Day - Your package will be delivered the following morning after it ships, in most cases by noon. The flat-rate for UPS Next Day service is $34.95.
Saturday Delivery - Saturday delivery is available for an additional charge of $20 per shipment (for a total cost of $49.95). Deliveries are made between 10:30 AM and 12:00 PM (noon), depending upon delivery address. Saturday delivery is not available for UPS Ground shipments.
For complete shipping details we encourage you to visit our General Shipping and Packaging Information page.
All cheesecakes from Eileen's Special Cheesecake are shipped in extra thick recyclable foam containers with sufficient coolant to assure it arrives in excellent condition within the max allowable transit time of 1 day.
All orders are shipped signature release. This means UPS will leave the package at the doorstep, front desk or gate associated with the shipping address without requiring a signature upon delivery. It is the customer's responsibility to ensure that the contents of the package are stored in a freezer or refrigerator promptly after delivery. FoodyDirect cannot be responsible for orders with incomplete or invalid addresses, or that are sent to recipients who are not available to store the contents of the order on the day of arrival. UPS cannot deliver to a P.O. box.
Refrigeration Instructions: Please unwrap all plastic and foam upon receipt and store in a refrigerator. Refrigerated cakes can be enjoyed for 7-10 days.
Freezing Instructions: After removing the gel ice pack from the box, do not unwrap the cake from its packaging if you choose to freeze it upon receipt- simply put the cake directly into your freezer. After enjoying, if you would like to re-freeze any leftovers, wrap the remaining cake in plastic. Cakes can be frozen for up to 3 months. The gel ice pack provided is reusable.
Slicing Instructions: Using a hot, wet knife- slice the cake and pull the knife from the bottom of the cake, do not lift. Clean the knife of any residue, making sure to repeat this step between every slice. OR Using unflavored dental floss, pull a piece longer than the cake and wrap around your fingertips. Pull it straight down on both sides of the cheese cake and gently pull out from the bottom, unwrapping one end from your fingertips. Run the floss between your fingertips to remove any crumb pieces and repeat.