|Shipping Days||Shipping Days|
Next Day Air service and Saturday delivery may be available for an additional charge.
Service to Alaska and Hawaii is now available. Service outside the U.S. currently not available.
Orders are shipped on Monday through Friday, except holidays. Orders placed by 3:00 PM (ET) can be shipped that day. Orders placed after 3:00 PM (ET) can be shipped the following day.
Weather and unforeseen circumstances can delay your shipment. We strongly recommend that you schedule your order to arrive at least 1 business day before your desired usage date to allow for any delays.
The following shipping options are available depending upon the delivery date selected:
$9.95 Flat-Rate Shipping - For any shipping address in the continental U.S., customers will be presented with our $9.95 Flat-Rate Shipping option upon checkout. Orders will be delivered via UPS Ground service on or before the end of the fifth business day following shipment. Delivery time can vary based on area, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
2nd-Day Air - Your package will be delivered on or before the end of the second business day following shipment (unless upgrading to Saturday delivery). Delivery time can vary based on area, but can be as late as 8:00 PM to residences and 5:00 PM to businesses. The flat-rate for 2-Day service is $19.95.
FedEx Standard Overnight - Your package will be delivered by the end of the next business day after it has been shipped. Delivery time can vary based on area, but can be as late as 8:00 p.m. to residences and 5:00 p.m. to businesses. The flat-rate for Next Day Air Saver is $29.95.
FedEx Priority Overnight - Your package will be delivered the following morning, in most cases by noon. The flat-rate for Next Day Air service is $34.95.
Saturday Delivery - Saturday delivery is available for Next Day Air and 2-Day service levels for an additional charge of $20 per shipment. Deliveries for Next Day Air are made Saturday between 10:30 AM and 1:30 PM, depending upon delivery address. Deliveries for 2-Day service are made Saturday by the end of the day, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
Once your order has shipped, you will receive a ship notification email with a tracking number for each package in your order. When your order has been delivered, you will also receive a delivery notification email.
For complete shipping details we encourage you to visit our General Shipping and Packaging Information page.
All cookies from Eleni's are professionally packed and shipped to ensure they arrive in excellent condition.
All orders are shipped signature release. This means UPS will leave the package at the doorstep, front desk or gate associated with the shipping address without requiring a signature upon delivery. It is the customer's responsibility to ensure that the contents of the package are stored in a freezer or refrigerator promptly after delivery. FoodyDirect cannot be responsible for orders with incomplete or invalid addresses, or that are sent to recipients who are not available to store the contents of the order on the day of arrival. UPS cannot deliver to a P.O. box.
Hand-iced cookies have a 2-month shelf life if left in the packaging and last up to 6 months if frozen (do not refrigerate).
Chocolate Chip Crisp Cookies have a 6-month shelf life when stored at room temperature in their original packaging.