|Shipping Days||Shipping Days|
Next Day Air service and Saturday delivery may be available for an additional charge.
Service to Alaska and Hawaii is now available (+$20). Service outside the U.S. currently not available.
Orders are shipped Monday through Friday, except holidays. Orders placed by 8:00 AM (ET) can be shipped that day. The max allowable transit time for Fresh Fruit is 1 days. The max allowable transit time for Conserves and Gift Baskets is 8 days. Perishable items cannot be shipped over a weekend and cannot be delivered on Sunday or Monday.
Weather and unforeseen circumstances can delay your shipment. We strongly recommend that you schedule your order to arrive at least 1 business day before your desired usage date to allow for any delays.
The following shipping options are available depending upon the delivery date selected and reflect the max allowable transit time of two days for fresh fruit and eight days for conserves and gift baskets:
Ground Shipping (1-2 Days for Fresh Fruit & 1-8 Days for Conserves and Gift Baskets) - If a customer’s shipping address is reachable via UPS Ground service, they will be presented with a $9.95 Flat-Rate Shipping upon checkout. Orders will be delivered via UPS Ground service on or before the selected arrival date, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
2nd-Day Air - If the shipping address is not reachable within 2 days for Fresh Fruit via UPS Ground service, the customer will be presented with $24.95 Flat-Rate Shipping upon checkout. The order will be shipped via UPS 2-Day Air and will be delivered on or before the end of the second business day following shipment (unless upgrading to Saturday delivery). Delivery time can vary based on area, but can be as late as 8:00 p.m. to residences and 5:00 p.m. to businesses.
UPS Next Day Air Saver - Your package will be delivered on the next business day after it has been shipped - by 3 PM to most addresses, by 4:30 PM to rural addresses. The flat-rate for Next Day Air Saver is $34.95.
UPS Next Day Air - Your package will be delivered the next business day after it has shipped, by 10:30 AM to most addresses. The flat rate for Priority Overnight is $39.95.
Saturday Delivery - Saturday delivery is available for UPS 2-Day for an additional charge of $20 per package. Deliveries are made between 9:00 AM and 8:00 PM, depending upon delivery address. Saturday delivery is not available for UPS Ground shipments.
Once your order has shipped, you will receive a ship notification email with a tracking number for each package in your order. When your order has been delivered, you will also receive a delivery notification email.
For complete shipping details we encourage you to visit our General Shipping and Packaging Information page.
All fresh fruit and gift baskets from Frog Hollow Farm are shipped in extra thick recyclable foam containers with sufficient coolant to assure it arrives in excellent condition within the max allowable transit time of 2 days for fresh fruit and 8 days for all conserves and gift baskets
All orders are shipped signature release. This means UPS will leave the package at the doorstep, front desk or gate associated with the shipping address without requiring a signature upon delivery. It is the customer's responsibility to ensure that the contents of the package are stored in a freezer or refrigerator promptly after delivery. FoodyDirect cannot be responsible for orders with incomplete or invalid addresses, or that are sent to recipients who are not available to store the contents of the order on the day of arrival. UPS cannot deliver to a P.O. box.
Frog Hollow does not put expiration or use by dates on their products. Store all bags, tins, and unopened jars in a cool, dry place for maximum shelf life. Once opened, all conserves, chutneys, marmalades, or fruit sauces must be refrigerated.
When your Frog Hollow Farm box arrives, remove your fruit from its packaging. When you are planning to consume or cook with, rinse your fruit under the tap with a gentle scrub with your fingers. Nearly all fruit be ready to eat upon arrival or within a few days. With the exception of cherries, most fruits should not be kept refrigerated. Apricots, Apriums, Peaches, Nectarines, Plums & Pluots (stone fruits): Best stored at room temperature. They are ripe when yielding gently to the touch and will not ripen further if put in cold storage. If your apricots, apriums, peaches, nectarines, plums or pluots are not yielding to the touch upon arrival, leave them away from direct sunlight on a countertop or table.European Pears & Asian Pears (comice fruits): Pears will continue to ripen and can withstand refrigeration better than summer stone fruits. Refrigerate if desired in a plastic bag.