|Shipping Days||Shipping Days|
Next Day Air service and Saturday delivery may be available for an additional charge.
Service to Alaska and Hawaii is now available. Service outside the U.S. currently not available.
Orders are shipped on Monday through Thursday, except holidays. Orders placed by 2:00 PM (ET) can be shipped that day. The max allowable transit time for all products is 2 days. Perishable items cannot be shipped over a weekend and cannot be delivered on Sunday or Monday.
Weather and unforeseen circumstances can delay your shipment. We strongly recommend that you schedule your order to arrive at least 1 business day before your desired usage date to allow for any delays.
The following shipping options are available depending upon the delivery date selected and reflect the max allowable transit time for products from Grandma's Chicken Soup:
Ground Shipping (1-2 Days) - If a customer’s shipping address is reachable via UPS Ground service within 2 days, they will be presented with a $9.95 Flat-Rate Shipping upon checkout. Orders will be delivered via UPS Ground service on or before the selected arrival date, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
2nd-Day Air - If the shipping address is not reachable within 2 days via UPS Ground service, the customer will be presented with $29.95 Flat-Rate Shipping upon checkout. The order will be shipped via UPS 2nd-Day Air and will be delivered on or before the end of the second business day following shipment (unless upgrading to Saturday delivery). Delivery time can vary based on area, but can be as late as 8:00 p.m. to residences and 5:00 p.m. to businesses.
UPS Next Day Air Saver - Your package will be delivered by the end of the next business day after it has been shipped. Delivery time can vary based on area, but can be as late as 8:00 p.m. to residences and 5:00 p.m. to businesses. The flat-rate for Next Day Air Saver is $39.95.
UPS Next Day Air - Your package will be delivered the next morning after it has shipped (or Saturday if upgrading to Saturday delivery), by 12 noon to most addresses. The flat-rate for UPS Next Day Air is $44.95.
Saturday Delivery - Saturday delivery is available for 2-Day service, for an additional charge of $20 per shipment (for a total shipping charge of $49.95). Deliveries are made Saturday by the end of the day, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
Once your order has shipped, you will receive a ship notification email with a tracking number for each package in your order. When your order has been delivered, you will also receive a delivery notification email.
For complete shipping details we encourage you to visit our General Shipping and Packaging Information page.
All food from Grandma's Chicken Soup is shipped in extra thick recyclable foam containers with sufficient coolant to assure it arrives in excellent condition within the max allowable transit time of 2 days.
All orders are shipped signature release. This means UPS will leave the package at the doorstep, front desk or gate associated with the shipping address without requiring a signature upon delivery. It is the customer's responsibility to ensure that the contents of the package are stored in a freezer or refrigerator promptly after delivery. FoodyDirect cannot be responsible for orders with incomplete or invalid addresses, or that are sent to recipients who are not available to store the contents of the order on the day of arrival. UPS cannot deliver to a P.O. box.
All products from Grandma’s Chicken Soup are shipped frozen and may be stored frozen for up to 6 months. Once defrosted, soups will last for 3 to 4 days under refrigeration. Heat soup in a saucepan or double boiler and warm over medium heat until soup begins to simmer, stirring occassionally (do not boil). Remove from heat and serve.
Order placed by 2PM ET Monday through Thursday can ship as early as that day.
All products from Grandma’s Chicken Soup are shipped frozen and may be stored frozen for up to 6 months. Once defrosted, soups will last for 3 to 4 days under refrigeration.
Heat soup in a saucepan or double boiler and warm over medium heat until soup begins to simmer, stirring occassionally (do not boil). Remove from heat and serve.
BUT the cap on the jug of soup was impossible to remove by twisting, and we needed to gouge it off using tools.
I think this is the 5th time I have ordered this. I have enjoyed this every single time. This order, I actually ordered all three varieties. Love it. Will order again!
New Castle, NH
As advertised. Terrific, fresh and not too salted. My mother would have approved! Would serve during any High Holiday meal.