|Shipping Days||Shipping Days|
Saturday delivery is not available from Kenny & Ziggy's.
Service to Alaska is now available from Kenny and Ziggy's. Service to Hawaii and outside the U.S. currently not available.**
Orders are shipped on Monday through Thursday, except holidays. Orders placed before 3:00 PM (ET) Monday through Wednesday can be shipped as soon as the next business day.
Weather and unforeseen circumstances can delay your shipment. We strongly recommend that you schedule your order to arrive at least 1 business day before your desired usage date to allow for any delays.
The following shipping options are available depending upon the delivery date selected:
Ground Shipping (Overnight) - If a customer’s shipping address is reachable overnight via UPS Ground service, they will be presented with a $9.95 Flat-Rate Shipping upon checkout. Orders will be delivered via UPS Ground service on the selected arrival date, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
UPS Next Day Air - If the shipping address is not reachable overnight via UPS Ground service, the customer will be presented with $39.95 Flat-Rate Shipping upon checkout. The order will be shipped via UPS Next Day Air and will be delivered the following morning after it ships, in most cases by noon.
For complete shipping details we encourage you to visit our General Shipping and Packaging Information page.
All food from Kenny & Ziggy's Delicatessen is shipped in extra thick recyclable foam containers with sufficient coolant to assure it arrives in excellent condition within the max allowable transit time of 1 day.
All orders are shipped signature release. This means UPS will leave the package at the doorstep, front desk or gate associated with the shipping address without requiring a signature upon delivery. It is the customer's responsibility to ensure that the contents of the package are stored in a freezer or refrigerator promptly after delivery. FoodyDirect cannot be responsible for orders with incomplete or invalid addresses, or that are sent to recipients who are not available to store the contents of the order on the day of arrival. UPS cannot deliver to a P.O. box.
Fresh food from Kenny & Ziggy’s should be enjoyed within two days of arrival. Food may also be frozen for up to 2 months with the exception of the following items (which should never be frozen):
Mustard, Russian Dressing, Sauerkraut, Pickles, Cream Cheese, Apple Sauce and Sour Cream
Bagels are shipped fresh but we strongly suggest toasting your bagels or warming them in the oven.
Orders placed by 3:00 PM (ET) Monday through Wednesday can ship as early as the next day.
Fresh food from Kenny & Ziggy’s should be enjoyed within two days of arrival. All food may also be frozen for up to 2 months, with the exception of the following items (which should never be frozen):