|Shipping Days||Shipping Days|
Saturday delivery is not available from Kenny & Ziggy's.
Service to Alaska is now available from Kenny and Ziggy's. Service to Hawaii and outside the U.S. currently not available.**
Orders are shipped on Monday through Thursday, except holidays. Orders placed by 3:00 PM (ET) Monday through Wednesday can be shipped the following day.
Weather and unforeseen circumstances can delay your shipment. We strongly recommend that you schedule your order to arrive at least 1 business day before your desired usage date to allow for any delays.
The following shipping options are available depending upon the delivery date selected:
Ground Shipping (Overnight) - If a customer’s shipping address is reachable overnight via UPS Ground service, they will be presented with a $9.95 Flat-Rate Shipping upon checkout. Orders will be delivered via UPS Ground service on the selected arrival date, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
UPS Next Day Air (AM Delivery) - Your package will be delivered the next morning after it has shipped, by 12 Noon to most addresses. The flat rate for Next Day Air is $44.95.
For complete shipping details we encourage you to visit our General Shipping and Packaging Information page.
All food from Kenny & Ziggy's Delicatessen is shipped in extra thick recyclable foam containers with sufficient coolant to assure it arrives in excellent condition within the max allowable transit time of 1 day.
All orders are shipped signature release. This means UPS will leave the package at the doorstep, front desk or gate associated with the shipping address without requiring a signature upon delivery. It is the customer's responsibility to ensure that the contents of the package are stored in a freezer or refrigerator promptly after delivery. FoodyDirect cannot be responsible for orders with incomplete or invalid addresses, or that are sent to recipients who are not available to store the contents of the order on the day of arrival. UPS cannot deliver to a P.O. box.
Fresh food from Kenny & Ziggy’s should be enjoyed within two days of arrival. Food may also be frozen for up to 2 months with the exception of the following items (which should never be frozen):
Mustard, Russian Dressing, Sauerkraut, Pickles, Cream Cheese, Apple Sauce and Sour Cream
Bagels are shipped fresh but we strongly suggest toasting your bagels or warming them in the oven.
Immediately upon arrival, remove all food from the shipping container and transfer to your refrigerator. Food should be enjoyed within 2 to 3 days, or stored in your freezer for up to 6 weeks.
Bring all foods to room temperature before heating.
Chicken Soup & Matzo Balls – Transfer all of the soup into a large saucepan or pot. Place the matzo balls in the soup and gently bring to a boil. ***Do not boil rapidly as the matzo balls will break.
Stuffed Cabbage – Preheat oven to 250°; place in a Pyrex dish covered with foil. Heat contents for 35 to 45 minutes.
Brisket – Preheat oven to 250°. Transfer the brisket into an ovenproof dish. Make sure the meat is covered with gravy. Cover with aluminum foil and heat brisket for 25 minutes per lb. Brisket is fully cooked ….do not overheat.
Souffle/Kugel – Preheat oven to 250°. Heat contents in tin covered for 15 minutes. Uncover and continue to heat for an additional 10 to15 minutes to crisp the top.
Tzimmis – Preheat oven to 250°. Place in a Pyrex dish and cover with foil. Heat for 20 to 25 minutes. Do not overheat.
Remember, everything is fully cooked and only needs to be heated up!