|Shipping Days||Shipping Days|
Next Day Air service may be available for an additional charge. Saturday delivery is not available.
Service to Alaska and Hawaii is available for an additional fee. Service outside the U.S. currently not available.
Orders are shipped Monday through Wednesday, except holidays. Orders placed by 2:00 PM (ET) can be shipped the following day. The max allowable transit time for all pizza is 2 days. Perishable items cannot be shipped over a weekend and cannot be delivered on Sunday or Monday.
Weather and unforeseen circumstances can delay your shipment. We strongly recommend that you schedule your order to arrive at least 1 business day before your desired usage date to allow for any delays.
The following shipping options are available depending upon the delivery date selected and reflect the max allowable transit time for products from My Pi:
Ground Shipping (1-3 Days) - If a customer’s shipping address is reachable via UPS Ground service within 3 days, they will be presented with a $9.95 Flat-Rate Shipping upon checkout. Orders will be delivered via UPS Ground service on or before the selected arrival date, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
2nd-Day Air - If the shipping address is not reachable within 3 days via UPS Ground service, the customer will be presented with $29.95 Flat-Rate Shipping upon checkout. The order will be shipped via UPS 2nd-Day Air and will be delivered on or before the end of the second business day following shipment (unless upgrading to Saturday delivery). Delivery time can vary based on area, but can be as late as 8:00 p.m. to residences and 5:00 p.m. to businesses.
UPS Next Day Air Saver - Your package will be delivered by the end of the next business day after it has been shipped. Delivery time can vary based on area, but can be as late as 8:00 p.m. to residences and 5:00 p.m. to businesses. The flat-rate for Next Day Air Saver is $49.95.
UPS Next Day Air (AM Delivery) - Your package will be delivered the next morning after it has shipped (or Saturday if upgrading to Saturday delivery), by 12 noon to most addresses. The flat-rate for Next Day Air is $54.95 (per shipping box).
Once your order has shipped, you will receive a ship notification email with a tracking number for each package in your order. When your order has been delivered, you will also receive a delivery notification email.
For complete shipping details we encourage you to visit our General Shipping and Packaging Information page.
All food from My Pi is shipped in extra thick recyclable foam containers with dry ice to assure it arrives in excellent condition within the max allowable transit time of 3 days.
All orders are shipped signature release. This means UPS will leave the package at the doorstep, front desk or gate associated with the shipping address without requiring a signature upon delivery. It is the customer's responsibility to ensure that the contents of the package are stored in a freezer or refrigerator promptly after delivery. FoodyDirect cannot be responsible for orders with incomplete or invalid addresses, or that are sent to recipients who are not available to store the contents of the order on the day of arrival. UPS cannot deliver to a P.O. box.
STORE: My Pi pizzas will be fully or partially frozen upon arrival. Place pizzas in your freezer where you can store them for up to 6 months (but pizzas are best enjoyed within 90 days). Refrigerate any leftovers immediately and consume within 2 days.
PREP: Do not preheat your oven. Remove the pizza from its packaging. Place the pizza directly on your oven rack — the middle rack is ideal. Place a foil sheet on a lower rack or on the bottom of your oven in case cheese or sauce drips over. Then turn your oven on to 400°F. Bake your pizza about 35-45 minutes. The cook time depends on two important factors: how well your oven heats, and what type of pizza you’re heating (veggie pizzas and multiple-item pizzas will take longer to cook). After 30 minutes, continue to check your pizza every 5 minutes until it is done to your liking.
Microwave cooking is NOT recommended.
Your pizza is done when: The sauce is no longer too watery, the internal temperature is 160°F, and the crust is crisp and golden (or to your preference). Quick fixes: If your sauce is too watery, bake the pizza for longer. If the crust is browning too quickly, move to a higher shelf in the oven or carefully put the pizza on cookie sheet. If the crust is not browned enough, move to lower oven shelf.