|Shipping Days||Shipping Days|
Next Day Air service and Saturday delivery may be available for an additional charge.
Service to Alaska and Hawaii is now available. Service outside the U.S. currently not available. Saturday delivery is not available from My Pi.
Orders are shipped on Monday through Wednesday, except holidays. The ordering deadline for next day shipment of orders is 2:00 PM (ET). The max allowable transit time for all pizza is 2 days. Perishable items cannot be shipped over a weekend and cannot be delivered on Sunday or Monday.
Weather and unforeseen circumstances can delay your shipment. We strongly recommend that you schedule your order to arrive at least 1 business day before your desired usage date to allow for any delays.
The following shipping options are available depending upon the delivery date selected and reflect the max allowable transit time for products from My Pi:
Ground Shipping (1-2 Days) - If a customer’s shipping address is reachable via UPS Ground service within 2 days, they will be presented with a $9.95 Flat-Rate Shipping upon checkout. Orders will be delivered via UPS Ground service on or before the selected arrival date, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
2nd-Day Air - If the shipping address is not reachable within 2 days via UPS Ground service, the customer will be presented with $29.95 Flat-Rate Shipping upon checkout. The order will be shipped via UPS 2nd-Day Air and will be delivered on or before the end of the second business day following shipment (unless upgrading to Saturday delivery). Delivery time can vary based on area, but can be as late as 8:00 p.m. to residences and 5:00 p.m. to businesses.
UPS Next Day Air Saver - Your package will be delivered by the end of the next business day after it has been shipped. Delivery time can vary based on area, but can be as late as 8:00 p.m. to residences and 5:00 p.m. to businesses. The flat-rate for Next Day Air Saver is $49.95.
UPS Next Day Air (AM Delivery) - Your package will be delivered the next morning after it has shipped (or Saturday if upgrading to Saturday delivery), by 12 noon to most addresses. The flat-rate for Next Day Air is $59.95 (per shipping box).
Once your order has shipped, you will receive a ship notification email with a tracking number for each package in your order. When your order has been delivered, you will also receive a delivery notification email.
For complete shipping details we encourage you to visit our General Shipping and Packaging Information page.
All food from My Pi is shipped in extra thick recyclable foam containers with dry ice to assure it arrives in excellent condition within the max allowable transit time of 2 days.
All orders are shipped signature release. This means UPS will leave the package at the doorstep, front desk or gate associated with the shipping address without requiring a signature upon delivery. It is the customer's responsibility to ensure that the contents of the package are stored in a freezer or refrigerator promptly after delivery. FoodyDirect cannot be responsible for orders with incomplete or invalid addresses, or that are sent to recipients who are not available to store the contents of the order on the day of arrival. UPS cannot deliver to a P.O. box.
If your My Pi Pizza is still frozen or partially frozen when it arrives, place it in your freezer and cook within 90 days. You can keep your pizza in the freezer up to 6 months, but pizzas are best enjoyed within 90 days.
Refrigerate any leftovers immediately and consume within 2 days or discard.
Deep Dish Pizza - Frozen: Remove all packaging and place the pizza on a cookie sheet pan. If your cookie sheet isn’t big enough, you can turn the pan upside down and place the pizza on the back of the pan. Place pizza on the middle rack of your oven, then turn your oven on to 400°F Bake your pizza about 30-35 minutes, or until the crust is a nice golden brown and the pizza is hot throughout. For a crisper crust, place the pizza directly on your oven rack.
Deep Dish Pizza – Refrigerated/Thawed: Thaw your pizza overnight in the refrigerator. Preheat your oven to 400°F. Remove all packaging and place the pizza on a cookie sheet pan. If your cookie sheet isn’t big enough, you can turn the pan upside down and place the pizza on the back of the pan. Bake your pizza about 20-25 minutes, or until the crust is a nice golden brown and pizza is hot throughout.
Baking times may vary depending on your oven. Microwave cooking is NOT recommended