|Shipping Days||Shipping Days|
Next Day Air service and Saturday delivery may be available for an additional charge. Service to Alaska and Hawaii is available for +$20 (sorry). Service outside the U.S. currently not available.
Orders are shipped Tuesdays through Thursdays. Orders placed on Monday through Wednesday by 8:00PM (ET) can be shipped the following day. The max allowable transit time for all products is 2 days. Perishable items cannot be shipped over a weekend and cannot be delivered on Sunday or Monday.
Weather and unforeseen circumstances can delay your shipment. We strongly recommend that you schedule your order to arrive at least 1 business day before your desired usage date to allow for any delays.
The following shipping options are available depending upon the delivery date selected and reflect the max allowable transit time for products from Blue Marble Ice Cream:
Ground Shipping (1-2 Days) - If a customer’s shipping address is reachable via UPS Ground service within 2 days, they will be presented with $9.95 Flat-Rate Shipping upon checkout. Orders will be delivered via UPS Ground service on or before the selected arrival date, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
2nd-Day Air - If the shipping address is not reachable within 2 days via UPS Ground service, the customer will be presented with $19.95 Flat-Rate Shipping upon checkout. The order will be shipped via UPS 2nd-Day Air and will be delivered on or before the end of the second business day following shipment (unless upgrading to Saturday delivery). Delivery time can vary based on area, but can be as late as 8:00 p.m. to residences and 5:00 p.m. to businesses.
UPS Next Day Air Saver - Your package will be delivered by the end of the next business day after it has been shipped. Delivery time can vary based on area, but can be as late as 8:00 p.m. to residences and 5:00 p.m. to businesses. The flat-rate for Next Day Air Saver is $29.95.
UPS Next Day Air (AM Delivery) - Your package will be delivered the next morning after it has shipped, by 12 noon to most addresses. The flat rate for Next Day Air is $34.95.
Saturday Delivery - Saturday delivery is available for 2-Day Air, for an additional charge of $20 per shipment (for a total of $39.95). Deliveries are made between 10:30 AM and 12:00 PM (noon), depending upon delivery address. Saturday delivery is not available for UPS Ground shipments.
Once your order has shipped, you will receive a ship notification email with a tracking number for each package in your order. When your order has been delivered, you will also receive a delivery notification email.
For complete shipping details we encourage you to visit our General Shipping and Packaging Information page.
All items from Patisserie Tomoko are professionally packed and shipped to assure they arrive in excellent condition within the max allowable transit time of 2 days.
All orders are shipped signature release. This means UPS will leave the package at the doorstep, front desk or gate associated with the shipping address without requiring a signature upon delivery. It is the customer's responsibility to ensure that the contents of the package are stored in a freezer promptly after delivery. FoodyDirect cannot be responsible for orders with incomplete or invalid addresses, or that are sent to recipients who are not available to store the contents of the order on the day of arrival. UPS cannot deliver to a P.O. box.
Mochi: Mochi can be stored in your freezer for one week or kept in your refrigerator for up to 2 days.
Macarons: Macarons can be stored in your freezer for one week or kept in your refrigerator for 3-4 days.
Cookies: Cookies can be stored at room temperature for up to one week, or stored in your freezer for up to a month.