Phil's Fish Market Online Store
Moss Landing, CA
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Shipping Days

At Phil’s Fish Market we are doing everything we can to drive down shipping costs for our customers, including offering Free Shipping to the Western U.S. and Low Flat-Rate Nationwide Shipping.

FREE SHIPPING To The Western U.S - If your shipping address is reachable from Phil’s Fish Market within two days via UPS Ground (as indicated by the orange zone in the shipping map), you will be presented with the FREE SHIPPING upon checkout.

$19.95 Flat-Rate Shipping - If your shipping address is beyond the 2-day ground reach (as indicated by the gray zone in the shipping map), you will be presented with a 2-Day Air flat rate of just $19.95 upon checkout.

*Please note that the flat rates above will be applied per shipping box. If your order cannot be shipped in a single shipping box, you will be presented with the actual shipping rate before completing your purchase.

Next Day Air service and Saturday delivery may be available for an additional charge. Service to Alaska and Hawaii is now available. Service outside the U.S. currently not available.

Orders are shipped on Monday through Wednesday, except holidays. The ordering deadline for same day shipment of orders is 12:00 PM (PT). The max allowable transit time for all products is 2 days. Perishable items cannot be shipped over a weekend and cannot be delivered on Sunday or Monday.

Weather and unforeseen circumstances can delay your shipment. We strongly recommend that you schedule your order to arrive at least 1 business day before your desired usage date to allow for any delays.

Shipping Options

The following shipping options are available depending upon the delivery date selected and reflect a max allowable transit time of 2 days:

FREE Ground Shipping (1-2 Days) - If a customer’s shipping address is reachable via UPS Ground service within 2 days, they will be presented with a FREE Flat-Rate Shipping upon checkout. Orders will be delivered via UPS Ground service on or before the selected arrival date, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.

2nd-Day Air - If the shipping address is not reachable within 2 days via UPS Ground service, the customer will be presented with $19.95 Flat-Rate Shipping upon checkout. The order will be shipped via UPS 2nd-Day Air and will be delivered on or before the end of the second business day following shipment. Delivery time can vary based on area, but can be as late as 8:00 p.m. to residences and 5:00 p.m. to businesses.

UPS Next Day Air Saver - Your package will be delivered by the end of the next business day after it has been shipped. Delivery time can vary based on area, but can be as late as 8:00 p.m. to residences and 5:00 p.m. to businesses. The flat-rate for Next Day Air Saver is $29.95.

UPS Next Day Air - Your package will be delivered the next morning after it has shipped, by 12 noon to most addresses. The flat rate for Next Day Air is $34.95.

Once your order has shipped, you will receive a ship notification email with a tracking number for each package in your order. When your order has been delivered, you will also receive a delivery notification email.

Packaging, Delivery, Customer Satisfaction and Returns

Packaging: All food from Phil's Seafood is shipped in extra thick recyclable foam containers with sufficient coolant to assure it arrives in excellent condition within the max allowable transit time of 2 days.

Delivery: All orders are shipped signature release. This means UPS will leave the package at the doorstep, front desk or gate associated with the shipping address without requiring a signature upon delivery. All shipments are insured to be delivered on the scheduled delivery date, and this includes any weather delays. It is the customer's responsibility to ensure that the contents of the package are stored in a freezer or refrigerator promptly after delivery. FoodyDirect cannot be responsible for orders with incomplete or invalid addresses, or that are sent to recipients who are not available to store the contents of the order on the day of arrival. UPS cannot deliver to a P.O. box.

Customer Satisfaction and Returns: Phil’s Fish Market stands behind all of our award-winning seafood dishes and is committed to our customers’ complete satisfaction. While perishable food cannot be returned, if for any reason you are not satisfied, please contact Customer Service at: or 1-855-750-FOOD (3663).

Storage & Care

All products are cooked and frozen just before shipping, and can be stored frozen for up to 12 months. Once thawed, Phil’s foods should be enjoyed within 2 days per the instructions included with each order.