|Shipping Days||Shipping Days|
Next Day Air service may be available for an additional charge. Saturday delivery is not currently available from Raffetto's.
Service to Alaska, Hawaii and outside the U.S. currently not available.
Orders are shipped on Tuesday through Thursday, except holidays. Orders placed by Midnight (ET) can be shipped the following day. The max allowable transit time for lasagna and sauces is 1 day and 2 days for fresh pastas. Perishable items cannot be shipped over a weekend and cannot be delivered on Sunday or Monday.
Weather and unforeseen circumstances can delay your shipment. We strongly recommend that you schedule your order to arrive at least 1 business day before your desired usage date to allow for any delays.
The following shipping options are available depending upon the delivery date selected and reflect the max allowable transit time of two days:
Ground Shipping (1 Day) - If a customer’s shipping address is reachable via UPS Ground service within 1 day, they will be presented with $9.95 Flat-Rate Shipping upon checkout. Orders will be delivered via UPS Ground service on or before the selected arrival date, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
2nd-Day Air - If the shipping address is not reachable within 2 days via UPS Ground service, the customer will be presented with $19.95 Flat-Rate Shipping upon checkout. The order will be shipped via UPS 2nd-Day Air and will be delivered on or before the end of the second business day following shipment (unless upgrading to Saturday delivery). Delivery time can vary based on area, but can be as late as 8:00 p.m. to residences and 5:00 p.m. to businesses.
UPS Next Day Air - Your package will be delivered the next morning after it has shipped, by 12 noon to most addresses. The flat rate for Next Day Air is $39.95.
Once your order has shipped, you will receive a ship notification email with a tracking number for each package in your order. When your order has been delivered, you will also receive a delivery notification email.
For complete shipping details we encourage you to visit our General Shipping and Packaging Information page.
All pastas and sauces from Raffetto's are shipped in extra thick recyclable foam containers to assure it arrives in excellent condition within the max allowable transit time of 1 day lasagna and sauces and 2 days for fresh pasta
All orders are shipped signature release. This means UPS will leave the package at the doorstep, front desk or gate associated with the shipping address without requiring a signature upon delivery. It is the customer's responsibility to ensure that the contents of the package are stored in a freezer or refrigerator promptly after delivery. FoodyDirect cannot be responsible for orders with incomplete or invalid addresses, or that are sent to recipients who are not available to store the contents of the order on the day of arrival. UPS cannot deliver to a P.O. box.
Refrigerate pasta immediately upon delivery. Any pasta not eaten within 2 days of delivery should be frozen. All of Raffetto’s pasta can be frozen up to 2 months, and if stored frozen should be cooked frozen. Lasagna and Mac & Cheese can be kept refrigerated for up to 5 days. All sauces last in the refrigerator for up to 2 weeks, and may be frozen for up to 2 months