|Shipping Days||Shipping Days|
Service to Alaska and Hawaii is available from The Dirty Cookie for an additional fee (sorry). Shipping outside the U.S. and Saturday delivery is not available.
Orders are shipped Monday through Wednesday except for holidays. Orders placed before 3:00PM (ET) can be shipped two business days later. Perishable items cannot be shipped over a weekend and cannot be delivered on Sunday or Monday.
Weather and unforeseen circumstances can delay your shipment. We strongly recommend that you schedule your order to arrive at least 1 business day before your desired usage date to allow for any delays.
The following shipping options are available depending upon the delivery date selected and reflect the max allowable transit time for products from The Dirty Cookie:
Ground Shipping (2-Days) - If a customer’s shipping address is reachable via UPS Ground service within 2 days, they will be presented with a $9.95 Flat-Rate Shipping upon checkout. Orders will be delivered via UPS Ground service on or before the selected arrival date, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
2-Day Air - If a customer’s shipping address is not reachable via UPS Ground service within 2 days, they will be presented with $19.95 Flat-Rate Shipping upon checkout. Orders will be delivered via UPS 2-Day Air service on or before the selected arrival date, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
UPS Next Day Air Saver - Your package will be delivered by the end of the next business day after it has been shipped. Delivery time can vary based on area, but can be as late as 8:00 p.m. to residences and 5:00 p.m. to businesses. The flat-rate for Next Day Air Saver is $29.95.
UPS Next Day Air - Your package will be delivered the next morning after it has shipped, by 12 noon to most addresses. The flat rate for Next Day Air is $34.95.
Once your order has shipped, you will receive a ship notification email with a tracking number for each package in your order. When your order has been delivered, you will also receive a delivery notification email.
For complete shipping details we encourage you to visit our General Shipping and Packaging Information page.
All Dirty Cookie items are shipped with sufficient coolant to assure they arrive in excellent condition within 2 days.
All orders are shipped signature release. This means UPS will leave the package at the doorstep, front desk or gate associated with the shipping address without requiring a signature upon delivery. It is the customer's responsibility to ensure that the contents of the package are stored in a freezer promptly after delivery. FoodyDirect cannot be responsible for orders with incomplete or invalid addresses, or that are sent to recipients who are not available to store the contents of the order on the day of arrival. UPS cannot deliver to a P.O. box.