|Shipping Days||Shipping Days|
Orders are shipped on Monday through Thursday, except holidays. The ordering deadline for next day shipment of orders is 4:00 PM (ET). The max allowable transit time for products from The Narrows Restaurant is 1 day. Perishable items cannot be shipped over a weekend and cannot be delivered on Sunday or Monday.
Weather and unforeseen circumstances can delay your shipment. We strongly recommend that you schedule your order to arrive at least 1 business day before your desired usage date to allow for any delays.
The following shipping options are available depending upon the delivery date selected:
$9.95 Flat-Rate Shipping - If a customer’s shipping address is reachable via FedEx Ground service within the product’s max allowable transit time of 1 day (see the map above), they will be presented with our $9.95 Flat-Rate Shipping option upon checkout. Orders will be delivered via FedEx Ground Home Delivery service on or before the end of the next day following shipment, between 9:00 AM and 8:00 PM to residences, and between 9:00 AM and 5:00 PM to businesses.
FedEx Standard Overnight - Your package will be delivered on the next business day after it has been shipped - by 3 PM to most addresses, by 4:30 PM to rural addresses.
FedEx Priority Overnight - Your package will be delivered the next business day after it has shipped, by 10:30 AM to most addresses;
Once your order has shipped, you will receive a ship notification email with a tracking number for each package in your order. When your order has been delivered, you will also receive a delivery notification email.
For complete shipping details we encourage you to visit our General Shipping and Packaging Information page.
All food from The Narrows Restaurant is shipped in extra thick recyclable foam containers with sufficient coolant to assure it arrives in excellent condition within the max allowable transit time of 1 day.
All orders are shipped signature release. This means FedEx will leave the package at the doorstep, front desk or gate associated with the shipping address without requiring a signature upon delivery. It is the customer's responsibility to ensure that the contents of the package are stored in a freezer or refrigerator promptly after delivery. FoodyDirect cannot be responsible for orders with incomplete or invalid addresses, or that are sent to recipients who are not available to store the contents of the order on the day of arrival. FedEx cannot deliver to a P.O. box.
All products from The Narrows are shipped fresh and should be refrigerated immediately upon arrival. They are best served within 5 days per the instructions that are enclosed with all orders.
For detailed Preparation & Care instructions, please click here.